Secret aired a new ad which takes place in a surprisingly stressful environment: the bathroom. In this ad a trans woman, Dana, is trapped within her stall by her own fears and insecurities, as a group of women just move into the bathroom. However, by the end of the short ad, Dana gains the courage "to show there is no wrong way to be a woman". While this ad clearly gets its point across by depicting yet another scene of stress in women's lives, and therefore finding a place to sell their product, there are other layers to their message.
First, there is their attempt to connect a larger concept to their brand. In this case it is the inner strength found in all women. By doing so they are no longer just a product but an idea that goes with it. They use these associations to sell their product. This can be compared to the use of pathos which persuades people through the use of imagery and emotions. By connecting their brand to these emotions, they use pathos to convince consumers to by their product through ads. This ad pulls consumers into the story, allowing them to feel what Dana is going through. Her victory becomes theirs and that victory is now associated with the brand.
The reality assumption is that all women experience stress going to the bathroom, for if they didn't this ad would not be relatable and would not appeal to anybody. If most women did not relate to the situation, they would feel they have no reason to buy the product. Then their ad would have obviously failed.
The value assumption is fitting in, as that is Dana's challenge. She that she can have a friendly experience, and when she does, the audience is supposed to be pleased because that is what is important. At the same time, another value assumption is individuality, as Dana shows that there is nothing wrong with being yourself. Consumers are supposed to value that and want to buy the product to gain the courage to truly be themselves. Another value assumption is courage, obviously, for if consumers did not value it, there wouldn't be a commercial celebrating it. In addition to courage, there is also the value assumption of equality, as if the viewers did not value equality, they would argue that there is a wrong way to be a woman, and only some can be one.
Overall, the ad mainly depends on their ability to relate to women, and get the right positive emotions across. If they are successful, they will have made it clear to the consumer that they are the brand to go to when facing such a situation.


